Refunds & Cancellations

Order Cancellation

After Shipping: If the order has already been shipped, cancellation is no longer possible. However, you may request a return as per our Return Policy below.

To cancel your order, please contact us at [email protected] or call us at +357 70075020 with your order number.

Returns and Refunds

We accept returns under the following conditions:

• Eligibility:
  • Items must be returned within 14 days of delivery.
  • Products must be unused, unopened, and in their original packaging.
  • All returns must include proof of purchase.
• Non-Returnable Items:
  • Opened or used products.
  • Customized or special-order items.
• Refund Process:
  • Once the returned item is received and inspected, we will notify you via email of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original method of payment within 7–10 business days.
• Shipping Costs:
  • Original shipping charges are non-refundable.
  • Return shipping costs are the responsibility of the customer unless the item was received damaged or defective.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 3 days of delivery with photos of the item and packaging. We will offer a replacement, including return shipping costs.